Privacy Policy

This Privacy Policy explains how Mode Salon (6365 Simmons St, Suite 130, North Las Vegas, NV 89031) collects, uses, and shares information when you visit our website, book services, or communicate with us by phone, email, or SMS.

1) Information We Collect

• Contact & Identity: name, email, phone number, mailing address.
• Booking & Service: appointments, services requested, preferences, and notes relevant to service delivery.
• Payment: payment details processed by PCI-compliant providers; we do not store full card numbers.
• Communications: emails, SMS/MMS, chat transcripts, and call metadata.
• Device & Usage: IP address, browser/device info, pages viewed, and cookies or similar technologies used for functionality and analytics.

2) Sources

We collect data directly from you (web forms, in-person, phone/SMS), automatically via cookies/analytics, and from service providers that support operations (booking, payments, email/SMS, hosting).

3) How We Use Data

• Provide, schedule, and improve services; personalize experiences.
• Send confirmations, reminders, receipts, important updates, and—if you opt in—promotional messages.
• Process payments and prevent fraud; comply with legal obligations.

4) SMS Program & Choices

• Consent: By providing your mobile number and opting in (e.g., via our website/booking forms or in-person/phone consent), you agree to receive text messages from Mode Salon. Consent is not a condition of purchase.
• Frequency & Rates: message frequency varies (typically 1–8 msgs/month; additional messages may occur around appointments). Msg & data rates may apply.
• Opt-out: reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) to +1 (702) 819-0020. You’ll receive a one-time confirmation text and no further messages unless you re-opt in.
• Re-subscribe: reply START to re-join.
• Help: reply HELP or contact us at +1 (702) 819-0020.
• Carrier disclosure: carriers are not liable for delayed or undelivered messages.
• SMS privacy: We do not sell or share your mobile number with third parties for their own marketing. SMS originator opt-in data and consent are not shared with third parties except vendors who enable message delivery (e.g., carriers, gateway providers) and only for that purpose. See our Terms for additional details.

5) Sharing

We do not sell or rent personal information. We share limited data with trusted service providers under contracts that restrict use (e.g., website hosting/analytics, booking software, payment processors, email/SMS platforms) and with authorities if required by law.

6) Security & Retention

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the data. We retain information only as long as needed for the purposes described or as required by law, after which it is deleted or de-identified.

7) Your Rights

• Request access to, correction of, or deletion of your information (subject to legal exceptions).
• Opt out of marketing emails/SMS at any time (texts: STOP; emails: unsubscribe).
• Manage cookies via your browser or device settings.

8) Children’s Privacy

Our services are not directed to children under 13; we do not knowingly collect data from them.

9) International Users

If you access our services from outside the United States, you understand your information may be processed in the U.S., where privacy laws may differ.

10) Changes

We may revise this Policy periodically. Updates are effective when posted with a new effective date.

Contact Us

Phone: +1 (702) 819-0020
Email: [email protected]
Address: 6365 Simmons St, Suite 130, North Las Vegas, NV 89031